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We are here to help: safe and easy online shopping at level 3 @Food Warehouse

Tuesday, August 11, 2020

We are working hard to make our staff and customers safe!

Safety measures in our facilities

We have always taken great pride in keeping our facilities clean and safe for our customers. To make sure we can keep on serving you to the standard you love and expect, we have put in place an updated cleaning and sanitising plan, to ensure they’re cleaned more frequently and with extra care.

Like other businesses tackling this issue, we’re being guided by the Ministry of Health, which recommends regular cleaning as one of the most important preventive measures we can take.

Shop online from your cozzy home

foodwarehouse.co.nz serves Kiwis 24/7. Order online and we will deliver it to your home soon!

If you have any question regarding our products, please let us know using the 'Contact Us' tab in each product page. We will then create a 'Service Ticket' for you. We'll confirm with you by Text Message and/or Email that we have been notified. Your enquiries (the Service Tickets) are then categorized and allocated to different staff, who will then find the solutions and get back to you asap.

In case something goes wrong with your order, please contact us - just like above, you will get an instant email/text message on the ticket creation. And we will get back to you with a proper solution asap.

Safe and Easy Shopping - that's our promise!

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